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We are your local 'Home Town' full-service heating and air dealer. Conveniently located at 4681 Canton Road in Marietta, Reliable Heating & Air is family owned and operated. Over many years we have established a tradition of excellence, providing quality service at reasonable rates to our neighbors in the North Metro area.
Below are some of the most common troubleshooting issues our customers have experienced. If you are experiencing problems with your unit, try some of the instructions below. If you find that none of these suggestions resolve the issue you are experiencing, do not hesitate to call Dan at 770-594-9969 for help and answers to all your air conditioning and heating needs.
If your system is not cooling properly, check for the following:
Check for open doors or windows in your home and if you find open door or window close them immediately. Check for escaping air, as you may need to seal, caulk, or use weather stripping to prevent escaping air.
Check the thermostat. It may simply be that it�s turned off or set incorrectly. You may have to turn it on and/or off to reset the thermostat.
Check the circuit breaker/fuse box outside, connected by conduit to the outside portion of your air conditioning system. Reset if needed.
If you feel air coming from the indoor vents, but it doesn�t feel cool, the outdoor unit may not be running properly. Causes could be a frozen line between the fan and the compressor. A temporary solution is to turn off the thermostat and leave off for 1-3 hours. If this does not resolve the issue, contact a professional.
Check your filter, and if the filter is clogged, air will not flow, resulting in a frozen-over air evaporator coil inside. Replace your filter often. We recommend a filter change at least bi-monthly.
If the system is not heating, try the following:
Check thermostat settings. Be sure the fan switch position is �auto,� the selector is set to �heat,� and the desired temperature is set.
Check the unit to make sure it is switched on and not unplugged.
Check the outdoor portion of the unit to make sure it is running. If not, check the �disconnect� circuit breaker in the box on the wall near the unit.
Press the reset button on the unit inside. The button is usually located near where the refrigerant line enters the unit.
If your home was recently remodeled or any work has been recently done, you may want to have the fuel lines checked. Make sure the gas has been turned back on.
We base our business principles on people helping people with honest, dependable service you can rely on, and treating our customers exactly we would want to be treated--with fairness and respect. We do not employ high-pressure sales tactics or gimmicks-our goal is to educate our customer, arming them with the tools and information they need to make an informed choice concerning their biggest investment, their home. Our company guarantees these essentials to customer satisfaction, and that we will provide the most efficient, cost-effective service and equipment, as well as offer the best warranties available to our customers.
Any time you invest in comfort conditioning for your home or business, there are many important factors to consider before you make your purchase. These include the reputation of the contractor, knowledge and thoroughness of the sales representative, quality of the equipment, and the ability to do the job you want done, the experience and skill of the installers, and finally the service you will get that extends beyond the warranty period. Reliable Heating and & Air will exceed your expectations in all these areas, because we hold ourselves to a higher standard.
The majority of the equipment we sell is made by the nation�s leading manufacturers, Trane and Carrier. With high-quality products such as these, you get the best of today's market in a variety of models and options that allow us to develop custom systems that will fit your exact needs. We know how to design and install all types of comfort systems of varying capacities and efficiencies to fit any need. We also offer a variety of other equipment brands to choose from to fit any budget, big or small.
Finally, our service organization is one of the most established and best in the city. We a family owned and operated company, and we take our business very personally. At Reliable Heating & Air, your comfort is our number-one concern, and we guarantee 100% customer satisfaction.
For more information on any of the services we provide, to schedule a free, in home estimate on replacement, or even if you just need some free advice on heating and air issues, please call 700-594-9096 and ask for Dan Jape.
We look forward to providing you with the very finest in indoor comfort available in Metro Atlanta.
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The company was founded by Dan Jape in 1978 and his commitment to customer satisfaction has been an integral part of his business philosophy from the beginning. Reliable Heating and Air has steadily grown to be one of the most respected and well-known heating and air-conditioning contractors in the southeast and has been recognized time and time again for superior customer service and customer satisfaction, most recently being awarded �Best of the Best� Heating and Air Contractor by the readers of 4 separate publication in Alpharetta, Roswell, East Cobb and Woodstock for both 2007 and 2008. We are also the recipient of the Consumers Choice Award for Business Excellence for 2003, 2004 and 2005.
Our professional, experienced and highly trained service department offers 24-hour emergency service, routine service and yearly maintenance contracts. We service and repair ALL makes and models of residential and light commercial heating and air conditioning equipment. The installation department is known for quality work installing replacement systems, as well as new construction on custom houses, and remodels. All service technicians and installers at Reliable are EPA certified to handle refrigerant and are trained both in-house and by factory personnel. The average technician has over 15 years experience in the HVAC industry and are NATE certified.
Our technicians use state-of-the-art tools and testing equipment including refrigerant recovery equipment to protect the environment. With a fleet of over 20 vehicles, Reliable Heating and Air is able to provide you with timely, professional service. Reliable employees are fully bonded, insured and covered by Workman�s Compensation. The knowledgeable office staff is friendly, efficient, and standing by to assist you when you call.
Reliable Heating & Air offers a full line of Trane and Carrier equipment , the very best in high-efficiency heating and cooling products available. We also offer a variety of other lines of equipment to fit any need or budget. Also, a wide variety of accessories are available from many manufacturers such as Aprilaire and Honeywell including zoning systems, ductless splits, programmable thermostats, UV lights to kill airborne mold and mildew spores, humidifiers, air cleaners up to 99.7 efficient for those with environmental sensitivities, and dehumidification systems, just to name a few.
When you need service on your heating and cooling systems, or need to replace your current equipment, give us a call, and you�ll see why thousands of your neighbors have chosen us to be their contractor of choice.
We invite you to �Get COMFORTABLE with RELIABLE HEATING & AIR!�
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